Frequently Asked Questions
Everything you need to know about shopping with U2 Shop.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as fit can vary between different styles.
Which payment methods do you accept?
U2 Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.
How should I care for my U2 Shop garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner garment tag. Generally, washing in cold water and air drying helps preserve fabric integrity.