Returns & Exchanges
At U2 Shop, we want you to love your new style, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Request
Log into your U2 Shop account and select the items you wish to return from your order history to generate a return authorization.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing